Westbury Medical Care - Billing Department
355 Post Avenue, Suite 100 Westbury, NY 11590
(516) 333-3253
Physical Medicine & Rehabilitation, Lymphedema Treatment, Chiropractic and much more...
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Available: Monday - Friday from 9:00 am until 4:30 pm . (516) 333-3253
Copyright 2010, Westbury Medical Care P.C. All Rights Reserved: To contact Webmaster email: wthc1@aol.com
Our Billing department works extremely hard to make sure you get the most out of the benefits you are entitled too. As a courtesy to our patients, Westbury Total Health Care files your claims with your insurance plans.
We will need for you to provide us with the proper insurance identification cards and notify us of any changes in your insurance.
All copays or deductibles are due at the time of service.
Payment can be made with cash, check, money order, or credit card.
Please be aware that your insurance policy is a contract between you and your insurance company. You are financially responsible to Westbury Medical Care for non-payment of fees not covered by your insurance plan.
If your insurance carrier does not reimburse us for service provided within 30 days then we will send you a bill which will be your responsibility to pay.
Westbury Medical Care has contracts with many but not all insurance companies. Please check your provider manual to make sure our physicians are included. Please check with your insurance carrier whether they provide this benefit or contact our billing department and we will be glad to check for you.
The majority of insurance plans today require the patient to pay co-pays for office visits. The co-pay amount is usually llisted on your insurance card. The co-pay is part of the contract between the insurance company, the doctor, and the patient. The doctor is required by the insurance company to collect the co-pay from the patient. Westbury Medical Care, therefore, requires payment of your co-pay at the time of your visit. If for any reason your copay is not paid at the time of service , we send you a bill you for the copay amount and a $5.00 billing fee will be added to your account.
We recognize that medical expenses can cause an unexpected strain on your finances. In these circumstances, we will be happy to arrange budget payments.
It has become necessary to implement a cancellation policy for our lymphedema patients due to an increase in last minute cancellations. Effective immediately a $60.00 cancellation fee will become your responsibility not the insurance carriers for appointments, which are cancelled less than 24hours in advanced. Calls that are received after normal business hours for appointments scheduled for the following business day will not be considered as sufficient notice. We try to accommodate our patients and therefore, schedule your appointments well in advance of the actual appointment date. This should provide ample opportunity to make changes in your appointment if a conflict occurs in your schedule. Although we understand that there are those unforeseeable circumstances, which might require a last minute cancellation. We will work to fill this appointment to avoid any fees. However, if we are unable to substitute an appointment in your allotted time, the cancellation fee will remain in place. This policy is being implemented in order to prevent future disruption in scheduling, as well as infringing upon the rights of other patients who are waiting to receive care. As you are aware the treatment time allocated is usually 1 hour with the Lymphedema therapist followed by ˝ hour of therapeutic exercise combined with joint mobilization / range of motion modalities. This form of treatment requires a great deal of “hands on therapy”, with cancellations the night before or on the day of your appointment creating an atmosphere of unnecessary stress to all staff involved.We hope that you understand the necessity for this policy. Please make every effort possible to keep your scheduled appointment.
Our billing and insurance personnel are available to answer any questions you may have about your bill. You may reach them directly at (516) 333-3253 Monday - Friday from 9:00 am until 4:30 pm If possible, please have the name of the patient, their social security number, the date of service and any insurance information (if applicable) prior to calling.
We will need for you to provide us with the proper insurance identification cards and notify us of any changes in your insurance.
All copays or deductibles are due at the time of service.
Payment can be made with cash, check, money order, or credit card.
Please be aware that your insurance policy is a contract between you and your insurance company. You are financially responsible to Westbury Medical Care for non-payment of fees not covered by your insurance plan.
If your insurance carrier does not reimburse us for service provided within 30 days then we will send you a bill which will be your responsibility to pay.
Westbury Medical Care has contracts with many but not all insurance companies. Please check your provider manual to make sure our physicians are included. Please check with your insurance carrier whether they provide this benefit or contact our billing department and we will be glad to check for you.
The majority of insurance plans today require the patient to pay co-pays for office visits. The co-pay amount is usually llisted on your insurance card. The co-pay is part of the contract between the insurance company, the doctor, and the patient. The doctor is required by the insurance company to collect the co-pay from the patient. Westbury Medical Care, therefore, requires payment of your co-pay at the time of your visit. If for any reason your copay is not paid at the time of service , we send you a bill you for the copay amount and a $5.00 billing fee will be added to your account.
We recognize that medical expenses can cause an unexpected strain on your finances. In these circumstances, we will be happy to arrange budget payments.
It has become necessary to implement a cancellation policy for our lymphedema patients due to an increase in last minute cancellations. Effective immediately a $60.00 cancellation fee will become your responsibility not the insurance carriers for appointments, which are cancelled less than 24hours in advanced. Calls that are received after normal business hours for appointments scheduled for the following business day will not be considered as sufficient notice. We try to accommodate our patients and therefore, schedule your appointments well in advance of the actual appointment date. This should provide ample opportunity to make changes in your appointment if a conflict occurs in your schedule. Although we understand that there are those unforeseeable circumstances, which might require a last minute cancellation. We will work to fill this appointment to avoid any fees. However, if we are unable to substitute an appointment in your allotted time, the cancellation fee will remain in place. This policy is being implemented in order to prevent future disruption in scheduling, as well as infringing upon the rights of other patients who are waiting to receive care. As you are aware the treatment time allocated is usually 1 hour with the Lymphedema therapist followed by ˝ hour of therapeutic exercise combined with joint mobilization / range of motion modalities. This form of treatment requires a great deal of “hands on therapy”, with cancellations the night before or on the day of your appointment creating an atmosphere of unnecessary stress to all staff involved.We hope that you understand the necessity for this policy. Please make every effort possible to keep your scheduled appointment.
Our billing and insurance personnel are available to answer any questions you may have about your bill. You may reach them directly at (516) 333-3253 Monday - Friday from 9:00 am until 4:30 pm If possible, please have the name of the patient, their social security number, the date of service and any insurance information (if applicable) prior to calling.
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